GATE's Slack AI assistant is your own GATE agent inside the channels and DMs you choose. It answers from your company's files and its memory of the business, then does the task with GATE's tools, in the thread where you asked. Each channel decides when it speaks: when @-mentioned, when someone needs it after a quiet spell, or on every message.
No new app to adopt and no pasting context into a chatbot. Your agent sits in Slack, knows the company and does the work.
A person installs the GATE app in your Slack workspace from GATE's settings, then binds each channel or DM to your agent. Nothing to host, no code, and the agent never adds itself to a channel.
Per channel: Mentions only answers when it's @-mentioned. Ambient reads along and steps in only when someone needs it. Always responds answers every message.
It answers from your company files and what it remembers about your products, customers and decisions, in the thread where you asked, with the channel's recent messages as background.
A question gets an "on it" reply and an eyes reaction straight away. When the answer is ready it replaces that reply, and the eyes turn into a check mark.
Ask it to draft the reply, find the file or put the task on the board, and it does it with the same tools it uses everywhere else in GATE.
Every channel you add gets its own setting, and the connection keeps its own rules.
Pick how much each channel hears from your agent.
Mentions only answers when it's @-mentioned, with the recent messages as background. Ambient reads everything and, after a quiet spell, steps in only when someone needs it. Always responds answers every message. Mentioned once in a thread, it follows the rest of that thread.
They hold whatever anyone asks it.
The agent in your channels is the one you talk to in GATE, with the same memory and the same tools.
Contracts, price lists, policies and docs in GATE's file library, searched by meaning, and it can point you to the file it used.
Decisions, customers and how your business works, saved as it learns, so the answer in Slack matches the one in GATE.
Drop a PDF or an image of up to 25 MB in the thread and your agent opens it and works from it.
Mentioned once in a thread, it follows the rest of that thread, so nobody has to tag it twice.
Reactions on its answers are kept as feedback on the answer they were given to, and your agent sees them the next time it's asked.
Each channel you add is a conversation in GATE as well, so you can read it or pick it up there.
Three ways to get a team question answered, side by side.
| What you compare | Asking around | A general AI chatbot | GATE's agent in Slack |
|---|---|---|---|
| Knows your company | Whoever remembers | Only what you paste in | Your company files and what it remembers |
| Does the work | You, once you have the answer | Writes text for you to copy | Drafts, files tasks and finds documents with GATE's tools |
| When it speaks up | When someone has time | When someone asks it | Per channel: when mentioned, when needed, or always |
| Shared by the team | One person's knowledge at a time | One person's chat at a time | One agent the whole channel can ask |
| Where it lives | Docs, drives and inboxes | A separate app or tab | In your Slack channels and DMs |
Tell your agent what the team asks about most, where the answers live and what it should never share in a channel. It follows that brief in every channel you add.
Meet your agentsA Slack AI assistant, sometimes called a Slack virtual assistant, is an AI that answers a team's questions inside Slack channels and DMs. GATE's version is the company's own GATE agent: it answers from the company's files and its memory of the business, does the task with the same tools it uses everywhere else in GATE, and each channel decides when it speaks: when mentioned, when needed, or on every message.
GATE is invite only while GATE Intelligence onboards a small number of businesses. After the invite, a person installs the GATE app in the Slack workspace from GATE's settings and binds each channel or DM to the agent there, choosing how it listens. There is nothing to host and no code, and on paid Slack plans an @-group with the agent's name is created automatically.
That depends on the channel's setting. Mentions only: when someone @-mentions GATE's agent, with up to 50 messages posted since it was last asked as background. Ambient: it reads everything, answers when mentioned and otherwise steps in only when someone needs it. Always responds: every message. Once the agent is mentioned in a thread, it follows the rest of that thread in any mode.
In GATE, only in a channel set to Ambient or Always responds. In Ambient, GATE's agent reads along; after five quiet minutes, or once 15 unanswered messages pile up, both adjustable per channel, a short check decides whether anyone needs it, such as a direct question nobody answered or a clear factual error. If not, it stays silent; if so, it posts one reply covering those messages.
From the company files in GATE, searched by meaning, from what the agent has saved to memory about the business, and from the tools the company connected, such as the mailbox, the books or the CRM. A file shared in the Slack thread, up to 25 MB, is downloaded so the agent can open it, and it can look things up on the web when a question needs it.
Yes. The agent in Slack is the same GATE agent the company uses everywhere else, with the same tools, so from a thread it can draft an email in the connected mailbox, find and share a file, put a task on the board or run any other job it has been given. Approvals still apply: a sales email, for example, waits for a person's approval by default.
People in the Slack workspace, in the channels and DMs bound to the agent and in any channel where someone types /gate followed by the agent's name and a message. Messages from channels that are not bound never reach the agent. Each bound channel is also a chat in GATE, edits and deletions in Slack carry over, and removing the GATE app from Slack cuts the connection at once.
GATE's Slack app does not use Slack's assistant panel, since it does not ask for the assistant:write permission; it works in the channels and DMs bound to it and through the /gate command. The agent never adds itself to a channel, because a person binds each one in GATE's settings, and it does not pick which people in a bound channel it answers: anyone there can ask it.
Company files, the agent's memory and the Slack conversations are stored on GATE's servers in Germany and Finland. By default the AI model calls that write the answers go to the United States under the EU's Standard Contractual Clauses, and an EU-only setup is scoped on request. GATE does not use customer content to train models.
Invite only while we onboard a small number of businesses.